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Learning Experience Designer

1 week ago

Quezon City, National Capital Region, Philippines WNS Full time
About the Role

We are looking for an experienced Learning Experience Designer to join our training team at WNS. The successful candidate will have a strong background in adult learning theory and be able to design and deliver engaging training experiences that meet business objectives.

The ideal candidate will have at least 2 years' experience in training in a contact center environment and possess strong coaching and feedback skills. They will also be familiar with reporting tools such as Financial Snapshots and be willing to work on US shift timings.

  • Key Responsibilities:
  • Design and deliver training programs that meet business needs
  • Collaborate with subject matter experts to develop high-quality training content
  • Evaluate the effectiveness of training programs and make recommendations for improvement
What We Offer

As a Learning Experience Designer at WNS, you will have the opportunity to work on a variety of projects and contribute to the growth and development of our employees. We offer a competitive salary and benefits package, including full-time employment and opportunities for professional growth and advancement.