Crypto Expert Advisor

1 day ago

Mabalacat, Central Luzon, Philippines beBeeCryptosupport Full time $60,000 - $100,000
Crypto Support Specialist

At energent-media-llc, we seek a skilled Crypto Support Specialist to provide excellent customer service.

About the Role

This position involves maintaining a positive attitude toward customers, responding to queries in a timely manner, and communicating through various channels.

  • Maintain a professional attitude toward customers at all times.
  • Respond to comments and community member queries promptly.
  • Communicate with customers via email, phone, or in-person.
  • Acknowledge and resolve customer complaints efficiently.
  • Stay informed about product specifications.
  • Process orders, forms, applications, and requests professionally.
  • Keep records of customer interactions, transactions, comments, and complaints accurately.
  • Work with the team to enhance server and community experience.
  • Provide feedback on customer service efficiency.
Requirements

To excel in this role, you should have:

  • Familiarity with CRM systems.
  • Ability to navigate community management tools like Discord.
  • Customer orientation and adaptability.
  • Excellent communication and presentation skills.
  • Strong multitasking, prioritization, and time management abilities.

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