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IT Help Desk and Operations Expert

1 week ago

Pasig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time
Key Responsibilities
  • Service Desk Analyst: Respond to incoming tickets, troubleshoot and resolve technical issues, and provide assistance to employees with various IT-related problems.
  • Service Operations Analyst: Monitor and maintain our IT infrastructure, including servers, networks, and applications. Identify and escalate potential issues, and provide visibility reports to stakeholders.