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Client Services Coordinator

2 weeks ago

Mandaluyong City, National Capital Region, Philippines ConnectOS Full time

Are you passionate about building strong relationships and delivering exceptional customer service?

About the Role:

This Account Services Specialist role is perfect for someone who enjoys working with clients and building long-term relationships. As a key member of our Accounts Services team, you will be responsible for managing broker relationships and providing administrative support to Accounts Services Leadership.

Responsibilities:

  • Manage broker communications and ensure timely responses
  • Develop and implement strategies to improve broker satisfaction
  • Collaborate with the Team Leader, National Brokerforce Manager, and Operations Manager to ensure a best-in-class experience is provided to our brokers

What We Offer:

  • Competitive salary package and annual performance review
  • One-month paid training program to help you get up to speed and excel in your role
  • Bi-Annual Vacation Leave credit/allotment
  • Convertible to cash of unused sick leave
  • On-Top Leave Credits (Birthday, Emergency, and Bereavement Leave)
  • HMO Coverage (Medical, Dental, and Group Life insurance)
  • Mandatory Government Benefits and 13th Month Pay