
Administrative Document Specialist
1 week ago
The Document Submissions Associate will play a key role in ensuring a seamless onboarding experience by reviewing and validating documents submitted by healthcare professionals.
This is a detail-focused position that requires strong organizational skills, excellent written communication, and the ability to make timely decisions even in ambiguous situations.
Key Responsibilities:- Review and validate essential onboarding documents for accuracy, completeness, and compliance with facility, local, state, and federal guidelines.
- Monitor and manage queues for document submissions, backlogs, and expirations during assigned shifts.
- Own and execute daily tasks including document status updates, document mapping, resolving unread submissions, and handling special projects.
- Contribute to ongoing improvements by reviewing internal policies and recommending updates that enhance clarity and efficiency.
- Prior experience in roles such as document verification, credentialing, compliance operations, administrative support, or customer service.
- Familiarity with U.S. healthcare documentation (e.g., licenses, certifications, immunization records).
- A sharp eye for detail and the ability to catch inconsistencies others might overlook.
- Confidence in making timely decisions, even in gray areas.
- Strong written communication skills and the ability to simplify complex topics.
- Highly organized and dependable, with a strong sense of ownership and urgency.
- Demonstrated success in fast-paced, fully remote work environments.
- Comfortable using tools like Slack, Google Sheets, and task management platforms.
- Residing in the Asia-Pacific region.
- Quiet, professional home workspace.
- Noise-canceling headset and a stable internet/power backup setup.
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