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Technical Support Administrator

1 week ago

Mandaluyong City, National Capital Region, Philippines Emerson Full time
Key Responsibilities

The IT Liaison Coordinator will facilitate the onboarding of acquisitions or new services to the Service Desk and the ITSM platform, ensuring pertinent requirements are in place to ensure smooth onboarding.

Additional responsibilities include:

  • Supporting the configuration of various ITSM tool setups like assignment groups, configuration items, routing logics, and catalog items.
  • Developing and maintaining strong relationships with IT service owners and application owners.

This role requires a strong drive for results and enthusiasm to learn and get things done.