Multilingual Service Desk Position

2 days ago

Taguig, National Capital Region, Philippines beBeeAnalyst Full time ₱35,000 - ₱45,000
Job Description

Multilingual Service Desk Analyst plays a crucial role in ensuring exceptional customer satisfaction by providing timely and accurate support. As a Multilingual Service Desk Analyst, you will be responsible for resolving issues efficiently, utilizing excellent customer service skills, problem-solving skills, technical thinking/reasoning skills, and high-level individual judgment to ensure outcomes of customer satisfaction.

The ideal candidate should have proficient written and verbal communication skills in the English language and at least one additional language. You should possess keen attention to detail, proficient computer and technical skills, solid analytical and problem-solving skills, good process mapping ability, proactive, service-minded, and able to multi-task. Background in IT or Finance or HR is a plus.

Key Responsibilities:

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