Accounting and Financial Operations Specialist

As a dedicated professional, you will play a pivotal role in managing financial operations for our esteemed clients. This dynamic position involves overseeing day-to-day activities such as accounts communication, documentation, payable, receivable, payroll, reconciliations, and reporting.

• Read, understand, and respond to each email comprehensively.
• Escalate any unclear or unconfirmed information to stakeholders and managers.
• Collaborate with team members to ensure seamless execution of tasks.
• Communicate effectively through clear and concise responses.
• Process and manage documentation according to client-specific policies.
• Create, manage, and maintain automations efficiently.
• Understand and maintain accurate records of ledgers for each client.
• Identify anomalies or omissions and request necessary documentation promptly.
• Assign transactions to general ledger accounts consistently.
• Apply GST correctly, consistently, and critically.
• Manage and clear AP and AR ledgers effectively.
• Review AP and AR for incorrect, wrong, or outstanding items.
• Resolve POS and FOREX transactions professionally.
• Communicate and understand ongoing supplier/customer issues.

Process payrolls in Employment Hero Payroll including:

• Timesheet-based payrolls.
• Award interpretation.
• Termination and redundancy payments.
• Complex automations.
• Bonus, commissions, and allowances.
• Superannuation.
• Salary sacrifice.
• Expense reimbursements.
• On- and offboarding employees.

Manage Employment Hero Payroll and Xero ledger integrations.

Provide payroll support to clients and employees.

Reconcile ledger transactions, bank statement records, payroll to ledger, payroll control accounts, and finance schedules accurately.

Investigate, troubleshoot, and correct unreconciled accounts efficiently.

Check and process purchase orders.

Operate and manage inventory platforms.

Complete forms and template-based documents.

Create and manage invoices.

Input data into different sources.

Meet and discuss transactions with clients.

Request and update documentation from clients.

Understand and manage each client environment.

Know and understand what each client does and how they work.

Look for and identify opportunities, errors/omissions, and discuss them promptly with your Client Manager.

Support your Client Manager with proactive information and timely outcomes.

Understand the requirements of each task and manage estimated times.

Reach out for support and input regularly, especially if going overtime.

Work in a deadline-oriented/fast-paced environment with multiple competing and changing priorities.

Be proficient with Employment Hero Payroll and Xero.

Understand what and why you are doing a particular task and how that task affects the experience of the client and impacts their environment.

Understand instructions, systems, environments, and outcomes quickly.

Operate in complex multi-platform digital environments and execute complex tasks with multiple decision trees.

Change gears, stop, start, and switch tasks to respond to changing priorities while working quickly and methodically.

Feedback and ask questions when you don't understand completely or feel there are omissions or opportunities to improve.

Communicate clearly and effectively in both written and verbal formats.

Work within a team, support your teammates, and fight for our vision.

Understand and apply Australian GST, accounting, and payroll principles critically and consistently.

See and understand patterns, trends, and identify inconsistencies.

Recognize errors, missing information, and things that 'don't look right' given the information you have and raise those issues with your team.