Multilingual Customer Advocate

1 day ago

Caloocan City, National Capital Region, Philippines beBeeCommunicator Full time ₱800,000 - ₱1,000,000
Customer Service Representative

At our company, we are seeking a highly motivated and customer-focused individual to join our growing team. As a key member of our support team, you will be responsible for providing exceptional customer experiences in both English and Spanish, resolving inquiries, and escalating complex issues to supervisors when needed.

Job Responsibilities:
  • Handle inbound and outbound calls in a courteous and professional manner.
  • Resolve customer issues with first-call resolution strategies.
  • Research and coordinate with internal departments to resolve inquiries.
  • Accurately document customer interactions and claims in CRM systems.
  • Use internal knowledge bases and training to answer questions confidently.
  • Follow all required scripts, policies, and confidentiality protocols.
  • Escalate complex issues to supervisors when needed.
  • Stay current on program updates through training and team meetings.
  • Meet all attendance and schedule requirements.
Candidate Qualifications:
  • Must be 18 years or older.
  • High school diploma or equivalent.
  • Excellent written and verbal communication skills.
  • Ability to type 20+ words per minute.
  • Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Familiarity with Windows operating systems.
  • Reliable and punctual with strong time management skills.
  • Strong problem-solving, conflict resolution, and customer service skills.
  • Able to multi-task, stay focused, and work independently.
  • Team-oriented with a positive, customer-first mindset.
  • Comfortable in a fast-paced, dynamic environment.
Benefits:
  • HMO plus dependent and Dental coverage.
  • Free meal during training.
  • Career growth and learning.
  • Allowances (Rice, Clothing, Laundry, Meal).
  • Performance and loyalty bonuses.
  • Frequent disinfection, fogging of workplace.
  • Opportunities for growth and promotion.
  • Employee shuttle services.
  • Company retreats and off-site events.
  • Sharpen your social skills while meeting awesome people and making new friends.

  • Multilingual Customer Service Representative

    13 hours ago

    Caloocan City, National Capital Region, Philippines beBeeCustomerSupport Full time ₱800,000 - ₱1,000,000

    French-Speaking Support Specialist PositionWe are seeking a skilled and multilingual professional to provide exceptional customer service in French and English.Key Responsibilities:Deliver personalized interactions and respond to customer inquiries via voice and chat.Resolve issues with professionalism, urgency, and attention to detail.Collaborate with the...

  • Customer Advocate

    2 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeAdvocate Full time ₱5,000,000 - ₱8,000,000

    Job Title: Customer AdvocateWe are seeking a skilled and motivated Customer Advocate to join our team. As a key member of our customer success strategy, you will play a vital role in building strong relationships with our clients, driving retention, and growing our business.

  • Successful Multilingual Customer Experience Professional Wanted

    2 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeCustomerService Full time ₱40,000 - ₱80,000

    Multilingual Customer Service Representative Opportunity",

  • Customer Service Advocate

    1 day ago

    Caloocan City, National Capital Region, Philippines beBeeService Full time A$24,000 - A$30,000

    Job OverviewWe are seeking a skilled Customer Service Advocate to join our team. In this role, you will be responsible for delivering exceptional customer service via email and live chat.Main Responsibilities:Manage orders, returns, refunds, shipping, and administrative updates with accuracy.Provide timely resolutions to customer inquiries and...

  • French-Speaking Multilingual Customer Service Representative

    13 hours ago

    Quezon City, National Capital Region, Philippines beBeeSupport Full time $40,000 - $60,000

    Customer Support ProfessionalWe are seeking a highly skilled and multilingual Customer Support Specialist to join our remote team. In this role, you will be the first point of contact for French-speaking customers, handling inquiries via inbound calls, live chat, and email.

  • Remote Customer Service Advocate

    1 day ago

    Caloocan City, National Capital Region, Philippines beBeeCustomer Full time ₱20,000 - ₱26,000

    Job Title: Remote Customer Service AdvocateWe are seeking a highly skilled and personable individual to handle inbound phone inquiries, assisting customers with order placements and answering basic questions related to products and services.This role involves handling general customer calls in a professional and friendly manner, providing product information...

  • Customer Support Associate

    3 days ago

    Quezon City, National Capital Region, Philippines beBee Careers Full time ₱5,000 - ₱7,500

    Job Title: Customer Support Associate - MultilingualDescription:We are seeking a skilled Customer Support Associate to join our team. As the initial point of contact for consumer conversations, you will be responsible for resolving Level 1 consumer problems in a timely and efficient manner.Responsibilities:You will answer inbound calls, return calls from...

  • Multilingual Customer Service Representative

    1 day ago

    Makati City, National Capital Region, Philippines beBeeCustomerService Full time ₱1,792,000 - ₱2,140,000

    Role Summary:We are seeking a highly skilled and passionate professional to join our team as a Multilingual Associate. This individual will be responsible for providing exceptional customer service through various communication channels, including email, chat, phone, text, and social media.The ideal candidate will have excellent written and verbal...

  • Customer Service Advocate

    1 week ago

    Makati City, National Capital Region, Philippines KMC Solutions Full time $40,000 - $60,000 per year

    Make your next big career move by applying as KMC Solutions' next CUSTOMER SUPPORT ADVOCATECustomer Service Advocates have a critical role on Zenni's award-winning Customer Service team. This role supports Zenni's global customers 24/7/365, through voice, chat, email, SMS and social channels. The right candidate will champion the interests of Zenni...

  • Customer Service Expert

    1 day ago

    Caloocan City, National Capital Region, Philippines beBeeSupport Full time ₱1,500,000 - ₱2,500,000

    Job Title: Customer Support AdvocateWe are seeking a highly skilled and experienced Customer Support Advocate to join our team. As the first point of contact for clients, you will own customer communications from initial request through to resolution.