
Cash Management Administrator Position Available
1 week ago
Financial Operations Coordinator needed to join our team. The right candidate will be responsible for managing the financial coordination and processing of funds related to hub operations.
Main Responsibilities
- Pre-Funding Management:
- Enter pre-funds into the operational system accurately and in a timely manner.
- Coordinate with agents to obtain and verify payment allocation details.
- Ensure that sufficient funds are arranged and available for all operational needs.
- Settlement Processing:
- Record and allocate received settlements into the system as per established procedures.
- Ensure all financial entries are properly booked and reconciled with supporting documentation.
- Account Management and Reconciliation:
- Prepare and send statements of account (SOA) to customers on a regular basis.
- Follow up with customers to ensure timely settlement of outstanding balances.
- Conduct detailed account reconciliation for assigned customers to resolve discrepancies.
- FDA Reminders and Follow-ups:
- Send regular FDA reminders to relevant stakeholders.
- Maintain records of reminders and ensure acknowledgment or action from recipients.
- Port Agent Coordination:
- Liaise with local port agents to collect SOAs before arranging any settlements.
- Verify accuracy and completeness of documentation from port agents prior to payment.
- Seek advice from WPS Credit team on best approach. Escalate to Hub Agent and Hub Agency Manager where required.
- To gather information required to help investigation and resolution in Final DA Settlement disputes.
- To follow up complaints/non-compliances through improvement/complaint system in place.
Key Performance Indicators (KPIs)
- Accurately post and allocate received settlement funds.
- Maintain clear financial records that comply with internal controls and audit requirements.
- Obtain and validate payment allocation details from agents.
- Prepare and distribute statements of account (SOAs) regularly to customers.
- Ensure prompt follow-up and resolution of outstanding balances through reconciliations and customer communication.
- Issue Funding Disbursement Advice (FDA) reminders promptly.
- Track responses and escalate issues to ensure disbursements are processed on time.
- Conduct timely account reconciliations to identify and resolve mismatches or disputes with customers and agents.
- Secure and validate SOAs from local port agents before proceeding with settlements.
- Ensure all required documentation is in place to prevent errors or delays in disbursement.
- Ensure all financial activities are documented, traceable, and compliant with internal policies and audit standards.
Requirements
We require someone with a diploma in accounting, finance, or a related field, 2–4 years of experience in finance operations, disbursement accounting, or shipping industry finance preferred. Proficiency in financial systems and operational platforms; experience with shipping or logistics ERP systems is a plus. Strong attention to detail with excellent analytical and reconciliation skills. Effective communication skills to liaise with internal teams, agents, and customers. Ability to manage multiple priorities and meet tight deadlines.
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