
Sales Support Coordinator
1 day ago
Our client is a leading supplier and manufacturer of premium roller shutters and home automation systems, with over 35 years of proven industry expertise.
They merge innovative technology with superior craftsmanship to deliver products that enhance comfort, security, and style. Trusted by retailers and wholesalers worldwide, they are renowned for exceptional quality, personalized training, and unwavering business support.
Key Responsibilities:
- Streamline sales operations including preparing quotes, updating orders, generating reports, and ensuring customer satisfaction across borders.
- Support internal teams and clients as the primary point of contact.
- Arrange and raise marketing orders and/or samples for customers.
- Follow up and attend to sales orders promptly; update production orders; assist with order entry as needed.
- Prepare and update customer pricelists; draft business proposals for new opportunities.
- Generate sales reports and statistics; liaise with internal and external stakeholders for seamless service.
- Respond to customer inquiries in a timely manner; maintain accurate CRM records.
- Coordinate with the Logistics department for on-time deliveries; communicate customer feedback internally.
Required Skills and Qualifications:
- 3-5 years of relevant experience in sales support or administrative roles.
- Hands-on experience with Microsoft Dynamics 365 (required).
- Strong organizational and multitasking abilities in fast-paced environments.
- Excellent written and verbal communication skills; professional interpersonal skills to support cross-functional teams.
- High attention to detail and a commitment to accuracy.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Able to work independently and collaborate effectively within a team.
- Familiarity with sales processes and CRM systems (other than Dynamics 365) is a plus.
Benefits and Perks:
- Day 1 HMO coverage with free dependent.
- Competitive salary package.
- Permanent Work From Home arrangement.
- Prime office location in Makati (easy access to MRT stations, restaurants, and banks).
- Salary Advance Program through our banking partner (eligibility and approval subject to bank assessment; available to account holders with a minimum of 6 months company tenure).
- Unlimited upskilling through Emapta Academy courses.
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer.
- Exclusive lifestyle perks (hotel and restaurant discounts, and more).
- Unlimited opportunities for employee referral incentives across the organization.
- Standard government and benefits.
- Total of 20 annual leaves (including 5 credits convertible to cash).
- Mentorship and exposure to global leaders and teams; diverse and supportive work environment.
Join a dynamic team that values camaraderie, excellence, and growth.
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