Customer Support Representative

5 hours ago

San Fernando, Central Luzon, Philippines beBeeCustomerSupport Full time ₱600,000 - ₱1,200,000

About Us

We are looking for a highly skilled and customer-focused Customer Support Specialist to join our team. As the first point of contact for our customers, you will provide exceptional support and ensure seamless experiences through multiple channels.

This role is perfect for someone who is passionate about delivering outstanding customer service and working in a fast-paced environment. If you have excellent communication skills, a keen eye for detail, and a ability to work well under pressure, then we want to hear from you

  • Key Responsibilities:
  • Greeting customers and providing assistance with inquiries and concerns
  • Routing customers to the appropriate team members or resources
  • Providing technical support and resolving issues in a timely and efficient manner
  • Maintaining accurate records and important information
  • Working closely with Managers and customer support reps to improve customer experience

Requirements:

  • A high school diploma or equivalent required
  • Prior experience in a customer-facing role or similar field preferred
  • Excellent communication and interpersonal skills
  • Organization and time management skills to prioritize and complete tasks efficiently
  • Patience and listening skills to respond appropriately and interact positively with customers
  • Emotional intelligence to adjust communication style based on customer needs

Benefits:

We offer a competitive salary and benefits package, including opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application.

How to Apply:

To apply for this exciting opportunity, please send your resume and cover letter to us via email. We look forward to hearing from you

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