IT Service Delivery Expert

Service Delivery SpecialistJob Description:The Service Delivery Specialist is responsible for ensuring high-quality service delivery for cable TV and fiber internet services. This role requires strong communication and problem-solving skills, with a focus on client interfacing and escalation management.Key Responsibilities:Client Interfacing: Serve as the...

We are seeking a skilled Service Delivery Expert to join our team at Work Avenue and Business Solutions Incorporated.Job Overview:As a Service Delivery Expert, you will play a crucial role in ensuring that our clients receive exceptional service and support. Your strong communication skills, basic web navigation skills, and willingness to work on holidays...

About the Job:We are seeking a dedicated Service Representative to join our team at Absolute Outsource. As a Service Representative, you will be responsible for providing exceptional customer service to clients via phone, email, or chat.The Ideal Candidate:Has a high school diploma or equivalentHas at least 6 months BPO experienceIs an excellent communicator...

Job Title: Operations ManagerDescription:We are seeking a highly skilled Operations Manager to join our team. The successful candidate will be responsible for leading and managing our customer service operations, developing and executing customer service strategies, and fostering a collaborative and motivated work environment.Key Responsibilities:Develop and...

About UsAt Work-Services, we're committed to delivering exceptional customer experiences. Our team is passionate about providing world-class service to our clients, and we're looking for like-minded individuals to join us.Our Offerings:Flexible start dates to accommodate your needsA comprehensive onboarding process to ensure your successOngoing training and...

ResponsibilitiesThe Senior Systems Administrator will be responsible for service delivery (operations), strategic and account management, and leadership and soft skills. The responsibilities include:Service Delivery (Operations)Strategic and Account ManagementLeadership And Soft SkillsThe ideal candidate will have 7+ years of technical support experience...

Job DescriptionWe're seeking a seasoned Customer Service Supervisor - Cloud Expert to join our team. As a critical member of our operations team, you will be responsible for supervising a team of customer service representatives and ensuring that they provide exceptional service quality across multiple channels and geographies.Key Responsibilities:Supervise...

Job Title: Customer Service ExpertCompany OverviewAt Call Center International, we strive to provide unparalleled customer service experience through our team of experts.Job DescriptionThis role involves interacting with customers via phone, email, or chat to understand their needs and provide solutions.ResponsibilitiesProvide timely and effective support to...

We are excited to announce the opening of a new position at Supporting Enterprises: IT Service Delivery Expert. In this role, you will play a critical part in ensuring the smooth operation of our IT systems and services.Key Responsibilities:Monitor and respond to IT incidents and requests from employees and customers.Analyze and resolve technical issues...

Candidate QualificationsThe ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:Must be 18 years of age or olderHigh school diploma or equivalentThe ability to read and speak fluent Spanish and English6 months voice, email, and chat support call center experience as a Spanish AgentExcellent...

Fujitsu Philippines Global Delivery Center is a leading provider of IT services in the Asia-Pacific region. As part of Fujitsu Limited Japan, we have 80 years of rich history and a global network of experts.The role of Business Process Services Expert is crucial in delivering high-quality services to our clients. This involves working as part of a team to...

About the Role:This is an exciting opportunity to lead in a dynamic environment where you get to be the expert. As a Lead - Real Time Analyst, you will have the chance to make a significant impact on our team's success.Your primary focus will be on monitoring queues in real-time, analyzing service level performance, making call outs on performance,...

Skill and Qualification RequirementsSignificant professional experience in service delivery (15 years or more), ideally with experience globally and working to different standards and practices.Excellent influencing and collaboration skills at a strategic level as well as leadership at a detailed service level.Strong interpersonal skills and technical...

At Bright Future Corp, we are seeking a highly motivated Customer Service Expert to join our team. This role offers a unique opportunity for individuals who are passionate about delivering exceptional customer experiences.About the RoleThis is an onsite support position that requires the ability to work in a fast-paced environment. The ideal candidate will...

About This Opportunity">We are seeking an IT Service Delivery Expert to join our team at HRT People Solutions Inc.">The ideal candidate will have a strong background in customer support, software development lifecycle, and excellent communication skills.">Responsibilities:">Deliver exceptional customer service and support through various...

About the RoleThis is an exciting opportunity for an experienced auditor to join our team and specialize in US Employee Benefit Plans (401(k) and/or 403(b) audits).The successful candidate will work closely with our audit teams to ensure efficient and timely delivery of audit services. Strong knowledge of regulatory requirements and industry standards is...

Operations Director - CX DeliveryWe're looking for an experienced Operations Director - CX Delivery to join our team. As a key member of our leadership team, you will be responsible for overseeing the delivery of customer experience (CX) across multiple channels and geographies.Key Responsibilities:Develop and implement strategies to improve service quality,...

About the RoleThe Workforce Manager plays a critical role in ensuring the smooth operation of our contact centers, overseeing the workforce operations and providing strategic guidance to the team.Main ResponsibilitiesManage a team of 5 – 10 intraday specialists across multiple sites.Manage a team of 3 – 5 report analysts.Develop and implement strategies...

Job OverviewMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. Our team is dedicated to providing exceptional customer experiences and driving business growth.Job DescriptionWe are seeking highly motivated and results-driven individuals to join our call...

Sutherland's expertise in AI, automation, cloud engineering, and analytics helps businesses like yours succeed. As a Customer Service Consultant, you'll be part of our team, responsible for:Key ResponsibilitiesAnswering inbound calls and providing customer serviceResponding to consumer inquiriesProcessing payments and maintaining accountsTo thrive in this...