IT Service Delivery Expert

2 weeks ago


Cebu City, Central Visayas, Philippines Supporting Enterprises Full time

We are excited to announce the opening of a new position at Supporting Enterprises: IT Service Delivery Expert. In this role, you will play a critical part in ensuring the smooth operation of our IT systems and services.

Key Responsibilities:

  • Monitor and respond to IT incidents and requests from employees and customers.
  • Analyze and resolve technical issues using advanced troubleshooting techniques.
  • Collaborate with internal teams to implement new technologies and processes.
  • Develop and maintain documentation on IT procedures and policies.

Requirements:

To excel in this role, you will need:

  • A minimum of 2 years of experience in IT service delivery.
  • Proven ability to analyze and resolve complex technical issues.
  • Strong communication and interpersonal skills.
  • Experience with IT service management tools and software.
  • Knowledge of cloud-based technologies and virtualization platforms.

What We Offer:

  • A competitive salary and benefits package.
  • A collaborative and innovative work environment.
  • Ongoing training and development opportunities.


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