Senior Software Quality Assurance Professional
1 day ago
The primary responsibility of the Lead Salesforce Quality Analyst is to develop and execute a comprehensive testing strategy that ensures the highest level of software quality.
Key Responsibilities:- Contribute to User Story Acceptance Criteria, ensuring clear and testable project expectations by collaborating with Delivery Leads.
- Estimate, prioritize, plan, and coordinate testing activities to efficiently meet project deadlines and quality goals.
- Identify, record, document, and track bugs, effectively communicating and working with the development team to ensure timely resolution.
- Design, develop, and execute test scripts to enhance testing efficiency and coverage for both new and existing features.
- Continuously track and improve quality assurance metrics, such as defect densities and open defect counts.
- Apply testing processes for new and existing products, tailoring them to meet specific client needs and project requirements.
- Perform thorough exploratory, functional, and regression testing to ensure the reliability, usability, and performance of software applications.
- Collaborate with developers and other team members to identify and address potential quality issues early in the development process.
- Stay up-to-date with industry best practices, technologies, and testing methodologies to continually enhance the QA process.
Mastery of skills in quality assurance and leadership, combined with a passion for expanding knowledge of technology and business operations, are essential qualities for success in this role.
Minimum Qualifications:- 5+ years of experience leading testing and quality assurance activities and a team.
- Experience in developing test plans and writing test cases.
- Excellent organizational, verbal, and written communication skills.
- Tenacious, detailed-oriented, and self-motivated individual.
- Experience using JIRA or similar tools for defect tracking and management.
- Experience with automation testing tools is an advantage.
- A desire to work within a fast-paced, collaborative, and team-based support environment.
- Experience in Salesforce implementation or any other CRM implementation.
- Experience with Agile/Scrum development practices.
- Active professional network development through participation in technology user groups, networking events, and technology organizations.
This role requires a proactive approach to staying current with industry developments and applying innovative solutions to complex challenges.
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