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Customer Engagement Manager

2 weeks ago

Mandaluyong City, National Capital Region, Philippines TOA Global Full time
About the Role

We are seeking a highly motivated and experienced Customer Engagement Manager to join our team at TOA Global. As a key member of our sales team, you will be responsible for managing existing customer relationships and identifying opportunities for growth.

This role demands a high level of autonomy, requiring the ability to deliver proactive solutions that meet the needs of our clients. You will work closely with internal stakeholders to identify business trends and future opportunities, leveraging your skills in client-focused account management to drive results.

Key Responsibilities:

  • Manage an existing customer base and facilitate growth plans in line with targets and goals set.
  • Develop a relationship with clients to stay in contact and provide updates on market conditions and new offerings.
  • Upsell products/services through every interaction with new or existing Business Services customers.

Requirements:

  • 1-2+ years of sales experience in a similar setting.
  • Autonomy and ability to identify and address priorities.
  • Proven experience in client-focused account management.
About Us

TOA Global is a dynamic and innovative company that values exceptional individuals who create collective genius. We strive for excellence in everything we do and foster a culture of continuous learning and improvement.