Customer Engagement Specialist

3 days ago


Makati City, National Capital Region, Philippines Constellation Travels Inc. Full time
Job Overview

Constellation Travels Inc. is seeking a Marketing Admin to assist in planning and executing marketing campaigns, managing social media presence, and developing strategies to improve customer engagement.

About the Role
  • Assist in planning and executing marketing campaigns across social media, email, and promotions.
  • Manage and maintain our social media presence by creating engaging content and responding to customer inquiries.
  • Create and organize marketing materials such as brochures, flyers, and presentations.
  • Develop and implement strategies to improve customer engagement and retention.
Responsibilities
  • Manage and update customer records and booking details.
  • Assist in event planning and travel promotions.
  • Prepare reports and perform basic administrative tasks.
Requirements
  • Strong knowledge of social media marketing and basic design tools.
  • Proficiency in MS Office (Word, Excel, PowerPoint).
  • Excellent communication and organizational skills.
  • Possession of passion for travel and customer engagement.


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