
Technical IT Expert
2 days ago
We are seeking a highly skilled IT technical support specialist to join our team. The ideal candidate will have extensive experience in troubleshooting and resolving platform issues, as well as managing monthly updates for WordPress.
The successful applicant will be responsible for maintaining and updating lightweight custom scripts, building and managing workflow automations, and supporting and configuring Airtable bases, views, and permission settings.
In addition, the IT technical support specialist will collaborate with developers on advanced workflows and integrations using Zapier and N8n, maintain syncing and data integrity between Salesforce and Airtable, and provide tech support for Google Workspace (Sheets, Drive) including access and permission issues.
Key Responsibilities:- Troubleshoot and resolve platform issues
- Manage monthly updates for WordPress
- Maintain and update lightweight custom scripts
- Build and manage workflow automations
- Support and configure Airtable bases, views, and permission settings
- Collaborate with developers on advanced workflows and integrations
- Maintain syncing and data integrity between Salesforce and Airtable
- Provide tech support for Google Workspace
- 2+ years of experience in IT support, systems administration, or a related technical role
- Proven experience managing and troubleshooting:
- WordPress/WooCommerce
- Airtable
- Salesforce
- GSuite/Google Workspace
- Strong Zapier expertise is essential
- Familiarity with scripting for automations
- Ability to work independently, manage multiple priorities, and communicate clearly
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