Senior HR Business Partner

6 hours ago


Manila, National Capital Region, Philippines Gratitude Philippines Full time
Job Summary

Gratitude Philippines is seeking a highly skilled and experienced HR professional to manage HR service delivery and ensure alignment with business and HR strategic objectives. The ideal candidate will serve as the primary connection between HR and local employees across all DTEs and act as a local liaison to HR functions and service organizations.

Key Responsibilities
  • Design and implement local employee engagement and recognition programs
  • Provide mobility services, plan and deliver training, coaching, mentoring, and supervision
  • Adapt, communicate, and implement the strategic direction of all operations to ensure adherence to global policies and processes
  • Define the operational framework for the GU delivery of People Service process support based on the defined Business and HR Strategy
  • Create and implement short-term tactical plans to meet SLA performance metrics and financial targets through the efficient use of human resources, technology, and maximization of workforce
  • Provide feedback and input for improvement of all programs, processes, and policies, and be accountable for driving consistent, standardized, and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions, and Records & Document Management
  • Work with the GU CoE Interlock process owners to improve the end-to-end HR delivery processes
  • Ensure integration of GU People Services team with the Cross Business Service Delivery team and Field HR within the GU
Requirements
  • Minimum of 3 years of relevant HR Generalist and Strategic Business Partnering with strong stakeholder management
  • HR experience handling BPO accounts
  • Excellent Communications skills
  • Based in Mandaluyong but also open to visit sites Alabang, Mandaluyong, Taguig, and QC


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