Senior Process Expert
5 days ago
We are seeking a highly skilled and detail-oriented professional to join our team.
This role requires strong analytical skills, attention to detail, proficient typing speed, and the ability to work collaboratively in a fast-paced environment.
- Analyze and process requests in accordance with established processing guidelines and Standard Operating Procedures (SOPs).
- Complete all requests and transactions efficiently and accurately to meet Service Level Agreement set by management.
- Handle core work types and other Business Continuity Plan (BCP) work types including but not limited to: Indexing, Money In Worktypes, and Money Out Worktypes.
- Provide QC support for trained work types if needed.
- Handle AWD Reports for Orphan Sources and Incorrect Queue.
Education & Experience: Bachelor's degree in business or finance preferred; experience as a process associate or similar role is advantageous.
Skills: Strong analytical and problem-solving abilities, high attention to detail, minimum typing speed of 40 WPM with 95% accuracy, and good communication skills;
Proficiency in Microsoft Office is preferred.
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