
Human Resources Expert with Analytical Mind
21 hours ago
Are you looking for a challenging role in human resources that leverages your analytical and strategic thinking skills? We are seeking a Talent Acquisition Subject Matter Expert to join our team.
Talent Acquisition Subject Matter Expert RoleThis position plays a critical part in enhancing operational efficiency, promoting continuous improvement, and ensuring alignment with center strategies and industry best practices. As a Recruitment Professional, you will be responsible for driving the optimization and improvement of business processes, leveraging in-depth knowledge and expertise in relevant processes.
- Key Responsibilities:
- Create process-specific training curriculum and materials, as well as certification requirements, to meet the needs of specific accounts.
- Conduct due diligence for potential clients and participate in client oral presentations and workshops.
- Design analytics to derive meaningful insights from data and support the design of dashboards, determining relevant data points and metrics.
- Identify and implement Continuous Transformation Opportunities (CTOs) within processes, partnering with delivery teams to meet Delivery Work Excellence (DWE) targets and strategies.
- Partner with account leaders to keep existing Digital Transformation Programs (DTPs) updated in line with the latest Gold Standard DTPs.
About the Ideal Candidate:
- We are looking for a mid-senior level professional with a Master's Degree and relevant skills and experience in Business Process Outsourcing (BPO) or a similar industry.
- A strong analytical and strategic thinking skillset is essential for this role.
- The ideal candidate should be able to work in a fast-paced environment and prioritize multiple tasks and projects.
Benefits:
- This is a full-time employment opportunity with opportunities for growth and development.
- You will be working in a dynamic environment with a team of professionals who share your passion for human resources and talent acquisition.
Others:
- Apply now to take the first step towards an exciting career in human resources
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