Strategic Operations Lead

Job Title: Strategic Operations Lead - Build the Machine (Hybrid - Manila)

Location: Makati, Manila (Hybrid Flexibility)

Engagement: Full-Time | Compensation: A competitive package starting at approximately ₱40,000 per month, with a clear path to a higher base and performance-based bonuses.

This is a foundational role. You will be the architect of our operations.

We are a dynamic, high-growth company building something great. Our success has created a beautiful problem: operational complexity. We need the right person to turn that complexity into clarity.

This search is for our first Operational Architect—the strategic partner who will design and build the systems that allow us to scale.

If you are the person who sees a messy process and your first instinct is to build an elegant system to fix it, this role is for you.

The Mission:

The overarching goal is to make the entire team significantly more efficient by taking ownership of operational chaos. This will be achieved by:

1. Mapping & Mastering Workflow: Diagnosing the biggest bottlenecks in communication and project delivery.

2. Building the Playbook: Designing and implementing the first official SOPs for core operations.

3. Becoming the Hub: Establishing a central point for clarity, ensuring no ball is dropped and no question goes unanswered.

A Glimpse into the Role:

* Orchestrating Communication: Serving as the central nervous system of the team, running sync-ups and leading strategic video calls.

* Spearheading Process Engineering: Documenting, designing, and improving every key process touched. This is about writing the manual, not just following it.

* Driving Projects to Finish Lines: Owning key initiatives from conception to completion.

* Guarding Data Integrity: Ensuring reporting is accurate and insightful.

* Preventing Problems: Using a proactive approach to identify risks before they become fires.

The Right Partner Will Be:

* A Systems Thinker: Wired to see patterns and inefficiencies, and thrilled by optimising them.

* A Precise Communicator: Possessing flawless spoken and written English—able to lead a meeting and write a crystal-clear SOP.

* A Relentless Executor: With a proven portfolio of built systems (e.g., Notion workspaces, Asana setups, SOP libraries).

* Deeply Tech-Savvy: Leveraging tools like Asana, Notion, and Slack to create powerful workflows. A rock-solid internet connection for daily video calls is essential.

* Expert-Level Tool Proficiency: Advanced proficiency with Asana and Notion is required to design and implement sophisticated operational workflows.

* A Natural Leader: Influencing others through clarity, competence, and professionalism.

* Extensive Experience: Minimum 5+ years of experience in operations or strategic operations roles is required.

Why This Role Stands Out:

* A Seat at the Table: Ideas will be heard and implemented.

* Legacy Building: The systems built will be used by future teams, offering unparalleled experience.

* Culture of High Performers: Part of a team that values excellence, initiative, and intelligence, celebrated through events like our legendary Christmas party and quarterly outings.

* Hybrid Flexibility: Enjoy the best of both worlds: the focus of working from home and the collaboration of our modern Makati office.

The Next Step:

The first stage involves a brief discussion to explore mutual fit, followed by a practical, paid case study.

Interested parties are encouraged to be prepared to discuss:

1. The most important quality for a Strategic Operations Lead.

2. One indispensable tool for any operational team and why.

3. One system or process they are most proud of creating—the problem it solved and its impact.

We are not looking for just a team member; we are looking for a partner.