Customer Service Support Expert

4 weeks ago


Manila, National Capital Region, Philippines Steer Minds Co. Full time

Company Overview: Steer Minds Co. is a dynamic and supportive organization dedicated to delivering exceptional customer service experiences.

Salary: PHP 19,500 - PHP 30,000 per month, offering a competitive salary package that reflects the company's commitment to its employees' well-being.

Job Description: As a Customer Service Support Expert, you will be responsible for handling customer inquiries and providing timely solutions and alternatives. Your role will be to ensure customer satisfaction and provide professional support, maintaining a positive attitude at all times.

Key Responsibilities:

  • Handle customer inquiries and provide suitable solutions and alternatives within given timeframes
  • Ensure customer satisfaction by delivering exceptional customer support
  • Assist customers with technical issues related to video technology
  • Maintain a professional and empathetic attitude toward customers

Qualifications:

To succeed in this role, you should have:

  • A high school or senior high school diploma
  • Excellent communication skills, both verbal and written
  • At least six months of BPO experience, preferably handling voice accounts
  • A laptop or desktop for work purposes
  • Willingness to work onsite (if required)
  • Ability to start work immediately

Benefits: Working at Steer Minds Co. offers numerous benefits, including:

  • A competitive salary package
  • The opportunity to gain valuable experience in the customer service industry
  • A supportive and dynamic work environment
  • Potential for career growth and development

Why Join Us? Steer Minds Co. is committed to creating a positive and empowering work environment. We believe in our employees' potential and offer opportunities for growth and development. If you're passionate about delivering exceptional customer service and seeking a new challenge, we encourage you to apply.



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