Restaurant Service Expert
2 months ago
Job Title: Restaurant Service Expert
Location:
Job Description:
We are seeking a highly skilled Restaurant Service Expert to provide exceptional dining experiences for our guests. The ideal candidate has at least 2 years of experience in casual and fine dining environments and has previously worked with renowned brands. As a Restaurant Service Expert, you will play a vital role in greeting and seating guests, managing orders, and ensuring high service standards.
Key Responsibilities:
- Greet and Seat Guests: Welcome guests warmly, guide them to their tables, and ensure they are comfortably seated.
- Menu Presentation and Knowledge: Offer and explain menu options, make recommendations, and answer any questions guests may have.
- Order Management: Accurately take and place orders, handle special requests, and communicate with kitchen staff to ensure timely service.
- Service Excellence: Ensure food and drinks are served accurately and efficiently, meeting both casual and fine dining standards.
- Customer Satisfaction: Respond promptly to guest needs, ensuring a high level of customer satisfaction and handling any issues professionally.
- Team Collaboration: Work closely with other staff to maintain smooth operations and a positive work environment.
- Cleanliness and Presentation: Maintain cleanliness of tables, dining areas, and service stations, adhering to restaurant hygiene standards.
- Payment Processing: Assist with billing, process payments, and handle cash or card transactions accurately.
Qualifications:
- Minimum of 2 years of experience as a waitress/hostess in casual or fine dining restaurants.
- Prior experience with brands such as KFC, Wendy's, Kenny Rogers, or Subway is a plus.
- Strong interpersonal and communication skills, with a focus on providing excellent customer service.
- Ability to work in a fast-paced environment, multitask, and handle high-pressure situations.
- A positive attitude, reliable, and able to work well in a team.
Benefits: No placement fee with free accommodation and food allowances
At E-gmp International Corp., we value our team members and strive to provide a positive work environment. If you have a passion for hospitality and a commitment to service excellence, we encourage you to apply for this exciting opportunity.
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