Restaurant Service Expert

2 months ago


Manila, National Capital Region, Philippines E-gmp International Corp. Full time

Job Title: Restaurant Service Expert


Location:


Job Description:

We are seeking a highly skilled Restaurant Service Expert to provide exceptional dining experiences for our guests. The ideal candidate has at least 2 years of experience in casual and fine dining environments and has previously worked with renowned brands. As a Restaurant Service Expert, you will play a vital role in greeting and seating guests, managing orders, and ensuring high service standards.


Key Responsibilities:


  • Greet and Seat Guests: Welcome guests warmly, guide them to their tables, and ensure they are comfortably seated.
  • Menu Presentation and Knowledge: Offer and explain menu options, make recommendations, and answer any questions guests may have.
  • Order Management: Accurately take and place orders, handle special requests, and communicate with kitchen staff to ensure timely service.
  • Service Excellence: Ensure food and drinks are served accurately and efficiently, meeting both casual and fine dining standards.
  • Customer Satisfaction: Respond promptly to guest needs, ensuring a high level of customer satisfaction and handling any issues professionally.
  • Team Collaboration: Work closely with other staff to maintain smooth operations and a positive work environment.
  • Cleanliness and Presentation: Maintain cleanliness of tables, dining areas, and service stations, adhering to restaurant hygiene standards.
  • Payment Processing: Assist with billing, process payments, and handle cash or card transactions accurately.


Qualifications:


  • Minimum of 2 years of experience as a waitress/hostess in casual or fine dining restaurants.
  • Prior experience with brands such as KFC, Wendy's, Kenny Rogers, or Subway is a plus.
  • Strong interpersonal and communication skills, with a focus on providing excellent customer service.
  • Ability to work in a fast-paced environment, multitask, and handle high-pressure situations.
  • A positive attitude, reliable, and able to work well in a team.

Benefits: No placement fee with free accommodation and food allowances


At E-gmp International Corp., we value our team members and strive to provide a positive work environment. If you have a passion for hospitality and a commitment to service excellence, we encourage you to apply for this exciting opportunity.



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