Customer Service Representative
4 weeks ago
At Caldwell Communications, we offer a unique opportunity for individuals to excel in the role of Customer Service Representative - Non Voice. This position requires strong communication skills and the ability to handle customer inquiries with professionalism and poise.
Job OverviewIn this role, you will be responsible for answering phone calls and providing important information to clients. You will also be tasked with checking mail, fax, and internet mail to provide customer assistance, as well as communicating with customers via phone or written correspondence to address their concerns.
Key Responsibilities- Answer participant questions and communicate with participants to achieve a full understanding of what critical information is being asked
- Provide timely and accurate responses to customer inquiries
We are committed to providing our employees with a comprehensive benefits package that includes:
- A competitive salary, estimated at $45,000 per year based on industry standards
- 13th month pay
- HMO with 3 free beneficiaries on day one
- 20% ND maternity/paternity leave
- Opportunity for rapid career growth for top performers
- Retirement/life insurance for qualified staff
- Work-life balance processes and programs
We strive to create a work environment that values employee satisfaction and provides opportunities for growth and development.
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