Customer Service Representative

3 weeks ago


Quezon City, National Capital Region, Philippines Neksjob Full time

We are seeking a highly skilled and motivated Customer Service Representative to join our team at Neksjob. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.

About the Role

This is an exciting opportunity for someone who is passionate about delivering outstanding customer experiences and resolving issues in a timely and professional manner.

Key Responsibilities
  • Answering incoming calls from customers and responding to their inquiries and requests
  • Resolving customer complaints and concerns in a friendly and professional manner
  • Utilizing various client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident, and knowledgeable manner
Requirements

To be successful in this role, you will need to have:

  • At least a High School diploma or equivalent
  • A minimum of 6 months' experience in sales and customer service, preferably in an international voice account environment
What We Offer

We offer a competitive salary of $40,000 per year, paid training from day one, and a fun team environment where we work hard to build trust every single day. Our leadership team values your input and feedback, and we believe that when we work together, we can accomplish so much more.



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