
Virtual Support Specialist
1 week ago
This is a key support role that enables the smooth functioning of daily business operations.
The Administrative Assistant will handle various tasks with accuracy, timeliness, and professionalism.
- Perform general administrative duties such as data entry, file management, and appointment scheduling
- Manage calendars, coordinate meetings, and organize virtual appointments across departments
- Draft, proofread, and prepare reports, notices, letters, and other internal documents
- Respond to internal emails and handle client inquiries or forward them to appropriate parties
- Maintain accurate digital records and organize files within cloud storage systems
- Support Operations and Property Management teams in task follow-ups and project tracking
- Assist with creating and maintaining SOPs and internal training documentation
- Input data into CRM or property management platforms (e.g., Buildium, AppFolio)
Additional responsibilities include supporting ad-hoc research and reporting needs, covering administrative gaps during leaves or peak periods, troubleshooting minor technical issues, and coordinating with IT if needed.
Collaboration with the team occurs regularly through Slack, Zoom, and project management tools. This is a fully remote position with a fast-paced virtual work environment.
Key competencies and skills required for this role include excellent verbal and written English communication, strong organizational and multitasking abilities, high attention to detail and discretion with sensitive information, tech-savviness, experience with Microsoft Office, Google Workspace, and productivity tools, customer service orientation, and teamwork.
Education and qualifications: High school diploma or equivalent required, minimum 1–2 years of administrative or virtual assistant experience preferred, prior experience in real estate, property management, or customer service is a plus.
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