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2 days ago
This is a key role that involves coordinating and maintaining internal systems for client accounts, ensuring seamless delivery and high client satisfaction.
Key Responsibilities:- Configure and maintain internal systems to support client account operations
- Optimize systems to enhance operational efficiency and deliver exceptional client experiences
- Develop and refine workflows to improve service delivery and quality standards
- Monitor processes and address bottlenecks or errors promptly
- Maintain accurate records across systems and perform regular data audits
- Implement data validation procedures to ensure accuracy throughout the client lifecycle
- Collaborate closely with client-facing teams to deliver account services
- Support the preparation of client reports, proposals, and system demonstrations
- Utilize IT tools to manage and troubleshoot client systems, provide technical support and liaise with external providers as needed
- Understand the property market context of clients to align operational support effectively
- Contribute to commercial discussions and account reviews using relevant system data and insights
To be successful in this role, you will need:
- Technical expertise in configuring and maintaining internal systems
- Strong analytical and problem-solving skills
- Excellent communication and collaboration skills
We offer a competitive package including:
- A supportive work environment
- Opportunities for career growth and development
- A collaborative team culture
We are committed to equality, diversity and inclusion. We welcome applications from all qualified candidates.
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