
Global Volunteer Manager
13 hours ago
We are seeking a highly skilled Regional Volunteer Coordinator to join our team. The successful candidate will play a key role in supporting the management and engagement of current and new volunteers within a portfolio of assigned countries.
The Regional Volunteer Coordinator will work closely with Host Country Staff, Program Operations Teams, Volunteer Systems and Resources, and other key departments to build local and international volunteer teams and support staff who work directly with volunteers on Volunteer Management best practices and OSI processes.
- Coordinate with host country staff and Program Operations to determine volunteer team roles needed, along with plan for local and international volunteer identification and placement.
- Strategize to offer international volunteer positions to partner and program countries in equitable ways and supports their volunteer engagement goals.
- Coordinate all aspects of volunteer placement, international flight logistics, and volunteer preparation with appropriate volunteer management staff in the volunteer's home country, program host country, and travel support staff.
- Support credentialing of volunteers in assigned countries by ensuring all documentation is in order, requirements are met, and process is completed.
- Upload and assess volunteer evaluations, escalating priority issues/comments to appropriate staff.
- Provide RVM and Program Operations staff with status updates and summary reports on volunteer placement and team composition status.
- Assist RVM with training and support of regional volunteer management staff.
- Assist RVM with volunteer resource development, document management, and data collection and management.
The ideal candidate will possess:
- Bachelor's degree (BA/BS) in business, program management, project management, non-profit studies, international studies, communications, or related field.
- 2+ years of experience in volunteer coordination, customer service, or project management.
- Highly capable and proactive verbal and written communicator in multi-cultural context.
- Excellent interpersonal skills and cultural competency to build strong relationship with global stakeholders and volunteers.
- Ability to perform with high level of autonomy and initiatives.
- Strong English language skills, written and spoken.
- Strong analytical and strategic thinking skills.
- Ability to work outside of standard business hours as needed or for emergencies.
- Work experience in an international NGO context preferred.
- Microsoft Office suite proficiency.
We offer a competitive package including:
- Meaningful Work - Engage in transformative work that improves lives and contributes to global health and well-being.
- A Brighter Future - Make saving for the future easy with our 401(k) plan featuring Safe Harbor and employer matching.
- Happiness and Health - Enjoy flexible time off and celebrate with company-paid holidays, all-in-one health plans covering your needs, and worry-free insurance.
- Travel Minus Stress - See the world through our unique employee programs offering opportunities to participate in international medical trips, community outreach, and global health initiatives.
This position requires flexibility, autonomy, and the ability to work independently.
Please note that this job posting is not intended to be an exhaustive list of responsibilities. You may be asked to perform other duties as necessary.
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