Help Desk Representative

5 days ago


Quezon City, National Capital Region, Philippines Global Payments Full time

We're looking for a skilled Technical Support Representative to join our team at Global Payments. As a key member of our support team, you'll be responsible for responding to technical customer inquiries, maintaining accurate records, and operating various software packages.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, or chat, resolving issues efficiently and effectively.
  • Maintain accurate and complete records of all interactions and problems handled.
  • Develop a deep understanding of POS products, policies, and customer service procedures through ongoing training.

If you have a strong background in technical support, preferably in accounting software, and are flexible with shifting/rotation schedules, we'd love to hear from you This is an excellent opportunity to develop your skills and make a meaningful impact in the payments technology landscape.



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