Help Desk Associate

5 days ago


Quezon City, National Capital Region, Philippines Santaisabel Full time

Santaisabel is seeking a highly motivated Help Desk Associate to join our team. The ideal candidate will have a strong technical background, excellent communication skills, and a positive attitude.

Responsibilities:
  • Assist customers with technical issues and concerns.
  • Provide troubleshooting guidance and escalate issues to the appropriate personnel when necessary.
  • Improve product knowledge and understanding by participating in ongoing training and keeping up with changing business strategies.
Requirements:
  • Strong technical background and problem-solving skills.
  • Excellent communication skills and a positive attitude.
  • Ability to work irregular hours, including evenings, weekends, and public holidays.


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