Sales Order Associate

4 days ago


Manila, National Capital Region, Philippines Enseo Full time

Enseo is seeking a reliable and detail-oriented Sales Order Associate to process incoming orders for product equipment and replacements. This role requires strong communication skills, both written and verbal, to effectively interact with customers.

The ideal candidate will have prior experience in sales or customer service, with excellent English communication skills and proficiency in Microsoft Office Suite programs. They should be able to organize their time efficiently to meet deadlines and work well in a fast-paced environment.

Key Responsibilities:

  • Process incoming requests for product equipment
  • Assist in processing product replacements; both in warranty and out of warranty
  • Process and coordinate channel lineup changes
  • Communicate with customers to explain specific offers as defined by sales management
  • Provide exceptional customer experience, assisting customers in identifying product replacement and substitutions if required
  • Generate accurate and complete sales quotes
  • Gain full understanding of Enseo products and services to answer questions regarding purchasing decisions


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