Inbound Call Center Staff

5 days ago


Quezon City, National Capital Region, Philippines Neks Job Philippines Full time

Neks Job Philippines Job Description:

About Our Team: At Neks Job Philippines, we are committed to delivering exceptional customer experiences. As an Inbound Call Center Staff member, you will play a vital role in achieving this goal by providing timely and accurate responses to customer inquiries.

Key Responsibilities:

  • Handling incoming calls from customers in a professional and courteous manner
  • Responding to customer inquiries and resolving issues in a timely and effective manner
  • Maintaining accurate records of customer interactions
  • Collaborating with colleagues to achieve team goals and objectives

Requirements:

  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Familiarity with call center software

We Offer:

  • Paid training and onboarding program
  • Competitive salary and benefits package
  • Opportunities for career growth and advancement


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