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Call Center Associate

2 weeks ago

Marikina City, National Capital Region, Philippines Metacom Full time

**Job Summary:**

As a Customer Service Representative at Metacom, you will be responsible for delivering exceptional customer experiences through inbound calls. Your primary goal will be to resolve customer issues efficiently, provide accurate information, and promote value-added services.

**Key Responsibilities:**

- Handle inbound customer service support calls from established customers.

- Cross-sell value-added services or products offered by the company.

- Provide consistent, superior service to every customer by utilizing all available tools and resources.

**Working Environment:**

Our dynamic and fast-paced work environment demands individuals who are adaptable, proactive, and results-driven. As a Call Center Agent, you will have the opportunity to work with a diverse range of customers, develop your skills, and advance your career within our organization.