Call Center Agent

1 week ago

Quezon City, National Capital Region, Philippines Polaris Careers Full time
Call Center Agent / Healthcare Account / Sagility Company

Polaris Careers

On-site - Quezon City No Exp Required Bachelor Full-time

Job Description

A healthcare account call center job typically involves handling customer inquiries and providing support related to healthcare services, insurance, and billing, requiring strong communication and problem-solving skills.

Responsibilities:
  • Answering Inbound Calls: Responding to customer inquiries about healthcare services, insurance plans, eligibility, and benefits.
  • Providing Information: Offering accurate and helpful information about healthcare products, services, and policies.
  • Resolving Issues: Assisting customers with billing inquiries, claims processing, and other healthcare-related problems.
  • Scheduling Appointments: Helping patients schedule appointments with doctors and other healthcare providers.
  • Verifying Insurance Information: Confirming patient insurance details and coverage.
  • Data Entry and Documentation: Maintaining accurate records of customer interactions and relevant information.
  • Following Protocols: Adhering to established scripts, guidelines, and procedures.
  • Handling Outbound Calls: Making outbound calls for appointment reminders, follow-ups, or other necessary actions.
Requirements
  • College Graduate (any course)
  • With or without Call Center Experience
  • Updated Resume (Required)
  • Virtual process via MS Team

Skills: English Language, Customer Service, Problem Solving, Strong Work Ethic, Technical Skills, Interpersonal Skills

Working Location

Sagility Bridgetowne, 15th flr, Zeta Tower, Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City, Metro Manila, Philippines

#J-18808-Ljbffr

  • Call Center Agent

    4 days ago

    Quezon City, National Capital Region, Philippines beBee Careers Full time

    Call Center AgentWe are looking for a highly skilled Call Center Agent to join our team. As a Call Center Agent, you will be responsible for delivering exceptional customer service to clients and customers worldwide.This is an exciting opportunity for individuals who are passionate about building strong relationships, resolving issues efficiently, and...

  • Healthcare Call Center Agent

    4 days ago

    Quezon City, National Capital Region, Philippines beBee Careers Full time

    Healthcare Call Center AgentWe are looking for an experienced Healthcare Call Center Agent to work in a US/UK based call center. The ideal candidate will have experience in customer service and healthcare settings, as well as knowledge of HIPAA regulations and call center operations.

  • Call Center Agent

    2 weeks ago

    Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    Job Opportunity: Call Center Agent (Night Shift)TASQ is seeking on-site, English-speaking call center agents for an immediate opening on a night shift account.Pre-screening interviews will be conducted over the phone.Qualifications:High School Diploma acceptable1-2 years of outbound collections experience, ORAt least 2 years in college with a minimum of 6...

  • Call Center Agent

    2 weeks ago

    Quezon City, National Capital Region, Philippines beBee Careers Full time

    Call Center RoleWe are seeking a skilled Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing exceptional customer service via phone and resolving any issues that may arise.Your Key Responsibilities:Handle Customer Calls: Assist customers with their inquiries, account information, and transaction processing via...

  • Call Center Agent Wanted

    4 days ago

    Quezon City, National Capital Region, Philippines beBee Careers Full time

    Call Center AgentWe are looking for a highly motivated Call Center Agent to join our team. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service.Job Description:The Call Center Agent will be the primary point of contact for customers, responding to their inquiries and...

  • Call Center Agent

    4 days ago

    Quezon City, National Capital Region, Philippines Neksjob Full time

    As a CALL CENTER AGENT, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.Minimum Requirements?HS Grad (old curriculum) or SHS GradWith at least 2yr of call center experienceExcellent communication skillsAvailable to...

  • Call Center Agent

    4 days ago

    Quezon City, National Capital Region, Philippines Neksjob Full time

    As a CALL CENTER AGENT, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.Minimum Requirements?Hiring: CNX UPAHS Grad (old curriculum) or SHS GradWith at least 2yr of call center experienceExcellent communication...

  • Call Center Agent

    4 days ago

    Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    TASQ is looking to fill an on-site position for English-speaking call center agents to work on a nightshift account ASAP.The pre-screening interview will take place over the phone.Qualifications:HS Diploma is acceptableMust have 1-2 years outbound collections experienceor At least 2 years in College - at least with 6 month CCEGraduate Degree - Accepting no...

  • Call Center Agent

    4 days ago

    Quezon City, National Capital Region, Philippines Neksjob Corporation Full time

    Job OverviewWe are seeking highly skilled Call Center Agents to handle customer inquiries, provide technical support, and deliver exceptional customer experiences.Key Responsibilities

  • Call Center Agent

    4 days ago

    Quezon City, National Capital Region, Philippines beBee Careers Full time

    Job ResponsibilitiesWe are looking for a highly skilled Call Center Agent to join our team. The ideal candidate will have excellent communication skills and be able to handle sensitive inquiries related to health benefits, insurance coverage, patient records, billing, and more.About the PositionAs a Call Center Agent, you will assist patients and healthcare...