Customer Experience Liaison

4 days ago


Manila, National Capital Region, Philippines PartnerHero Full time
About the Team

The Customer Experience Liaison will work closely with the implementation and launch teams to flag priorities, partner concerns, timelines, or other factors that may impact what and when delivery occurs.

Key Responsibilities
  • Collaborate with cross-functional teams to prep for Augmented AI implementations
  • Ensure billing is accurate and timely
Requirements
  • Excellent written and verbal communication skills
  • Action-oriented with strong organizational, analytical, and problem-solving skills
  • Experience in multi-tasking and project management
  • Attentiveness and empathy towards clients and their customers


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