Customer Experience Liaison
4 days ago
The Customer Experience Liaison will work closely with the implementation and launch teams to flag priorities, partner concerns, timelines, or other factors that may impact what and when delivery occurs.
Key Responsibilities- Collaborate with cross-functional teams to prep for Augmented AI implementations
- Ensure billing is accurate and timely
- Excellent written and verbal communication skills
- Action-oriented with strong organizational, analytical, and problem-solving skills
- Experience in multi-tasking and project management
- Attentiveness and empathy towards clients and their customers
-
Customer Service Liaison
1 day ago
Manila, National Capital Region, Philippines NTT Business Process Outsourcing Full time**Position Overview:**We are seeking an enthusiastic and self-motivated individual to join our team as a Customer Service Liaison. As a liaison, you will be the primary point of contact for our Partners and Borrowers, providing top-notch customer service through phone and email inquiries.You will be responsible for resolving issues in a timely and efficient...
-
Premium Customer Liaison
2 days ago
Manila, National Capital Region, Philippines HomeAuto Phil Trade Inc. Full timeWe are looking for a highly motivated and results-driven individual to fill the role of Premium Customer Liaison.Key ResponsibilitiesDevelop and implement strategies to drive sales and increase customer satisfaction.Provide exceptional customer service and support, ensuring clients feel valued and respected.Cultivate relationships with key clients and...
-
Customer Relationship Liaison
23 hours ago
Manila, National Capital Region, Philippines GRAMMAR ELECTRICAL LIMITED Full timeThe Customer Relationship Liaison is a vital role at GRAMMAR ELECTRICAL LIMITED, focusing on building strong relationships with customers and driving business growth. Key responsibilities include:Main Responsibilities:Answer inbound customer calls within the agreed response time, using best-practice call handling techniques to ensure first-call resolution...
-
Customer Service Liaison
7 days ago
Manila, National Capital Region, Philippines Canon Business Service Centre (PHL) Full time**Role Overview:**We are seeking a talented Customer Service Liaison to join our team in McKinley Hill, Taguig City.The ideal candidate will have excellent customer service skills, strong analytical abilities, and a keen eye for detail.To provide expert customer service and claims/RMA support to external customers.Respond and resolve all email requests...
-
Customer Service Liaison
7 days ago
Manila, National Capital Region, Philippines Gigahertz Computer Systems Full timeJob DescriptionWe are seeking a highly skilled Customer Service Liaison to join our team at Gigahertz Computer Systems.The ideal candidate will possess excellent communication and problem-solving skills, with the ability to provide timely and professional resolutions to clients and business partners.Key Responsibilities:Attend and address DTI and DSAT cases...
-
Customer Success Liaison
7 days ago
Manila, National Capital Region, Philippines BC Solutions (Philippines) Inc. Full timeAbout BC InvestWe offer a comprehensive range of personal and financial services, including mortgage lending and asset management.Our specialist team provides expert advice and support to clients throughout their mortgage journey.The Customer Success Liaison Role:You will play a key role in delivering exceptional customer service, responding to inquiries,...
-
Full Stack Engineer
3 days ago
Manila, National Capital Region, Philippines Compass Experience Labs Full timeWe are a fast-growing SaaS platform in the Customer Experience (CX) space, and we're looking for a talented Backend Engineer to join our team.Job DescriptionDesign and develop high-performance backend systems, integrating with third-party APIs and modern cloud technologies.Build connectors and integrations with various CRM and CSAT platforms, ensuring...
-
Customer Service Liaison
5 days ago
Manila, National Capital Region, Philippines Lexie Staffing Full timeWe are seeking a Customer Service Liaison to provide top-notch support for our clients. In this role, you will serve as the primary point of contact, assisting with inquiries, resolving issues, and delivering comprehensive information about our products and/or services.Key Responsibilities:Respond to client inquiries in a timely and professional...
-
Customer Experience Liaison
3 days ago
Manila, National Capital Region, Philippines Multibiz International Corporation Full timeOur ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders. As a **Customer Relations Associate**, you will work closely with key accounts to understand their needs and goals, and develop strategies to meet those needs. The successful...
-
Liaisons
1 week ago
Manila, National Capital Region, Philippines Top1Movers Worldwide Inc. Full time• Coordinate with various departments to ensure timely and accurate information exchange• Maintain detailed records and documentation to support client relationships and project management• Liaises and represents the Company with various shipping lines.• Ensuring all documents for processing are complete and accurate • Other duties that may be...
-
Communication Liaison Officer
23 hours ago
Manila, National Capital Region, Philippines WNS Global Services, Inc. Full timeWe are seeking a communication liaison officer to join our team at WNS Global Services, Inc. As a communication liaison officer, you will be responsible for facilitating communication between clients and internal teams, ensuring seamless communication and coordination.The ideal candidate will have excellent communication skills, be able to work in a...
-
Quality Analyst Customer Experience
3 days ago
Manila, National Capital Region, Philippines TTEC Customer Care Management Philippines Inc Full timeAbout the RoleThe Quality Analyst Customer Experience is responsible for evaluating and analyzing customer interactions to improve satisfaction scores. This involves:Evaluating customer interactions to identify areas for improvement.Analyzing data to pinpoint patterns and trends that can inform performance training.Developing and implementing quality...
-
Pharmaceutical Industry Liaison
3 days ago
Manila, National Capital Region, Philippines J-K NETWORK RECRUITMENT SERVICES AND CONSULTANCY, INC. Full timeWe are looking for a skilled Pharmaceutical Industry Liaison to join our team at J-K NETWORK RECRUITMENT SERVICES AND CONSULTANCY, INC. As a Pharmaceutical Industry Liaison, you will be responsible for communicating with pharmaceutical companies, assisting them with their queries, and resolving any issues they may encounter.The ideal candidate will have...
-
Administrative Liaison
5 days ago
Manila, National Capital Region, Philippines Private Advertiser Full time**About the Role**Private Advertiser is seeking an experienced Administrative Liaison to join our team. As an Administrative Liaison, you will be responsible for providing high-level administrative support to the executive office.Your primary duties will include managing complex calendars, coordinating travel arrangements, and preparing reports and...
-
Senior Accountant Specialist
5 days ago
Manila, National Capital Region, Philippines All for One Customer Experience Full timeJob DescriptionAll for One Customer Experience is looking for an experienced Financial Accountant to work remotely with our Australia-based retail apparel client.ResponsibilitiesThe selected candidate will perform tasks such as:Overseeing the general ledger, ensuring accurate and timely financial recordsMonitoring and reconciling bank transactionsProcessing...
-
Chief Financial Authority
5 days ago
Manila, National Capital Region, Philippines All for One Customer Experience Full timeRole OverviewWe are seeking a highly skilled Financial Accountant to join our team at All for One Customer Experience.Key ResponsibilitiesThe successful candidate will be responsible for:Managing the general ledger, including overseeing monthly balance sheets, banking, and inter-company reconciliationsReconciling bank transactions and other accountsPosting...
-
Compass Experience Labs HR Professional
3 days ago
Manila, National Capital Region, Philippines Compass Experience Labs Full timeAbout UsWe partner with businesses to determine their needs and provide customized customer care solutions.Our mission is simple: consistently deliver experiences that enhance the customer's loyalty and help to grow the business.
-
Corporate Liaison Manager
4 days ago
Manila, National Capital Region, Philippines Private Advertiser Full timeJob OverviewWe are looking for a results-driven Corporate Liaison Manager to provide exceptional administrative support to our executives at Private Advertiser. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to work independently in a fast-paced environment.Key Responsibilities:Liaison Support: Provide...
-
Customer Experience Ambassador
1 day ago
Manila, National Capital Region, Philippines Cyberbacker Careers Full timeCyberbacker CareersOverview of the RoleWe are seeking a highly skilled Customer Service Representative to serve as the first point of contact for our business, addressing inquiries from clients, partners, and the public with professionalism and courtesy.Responsibilities:Act as the primary liaison between our business and external contacts, providing detailed...
-
Customer Experience Specialist
7 days ago
Manila, National Capital Region, Philippines Newport World Resorts Full timeKey ResponsibilitiesCustomer Service:Establishes and communicates customer service objectives aligned with the Mission and Vision.Ensures employees receive necessary training to deliver exceptional service and value-added customer service.Monitors customer service levels and provides guidance on improving responses to customer requests.Determines customer...