Legal Case Converter

1 day ago

San Fernando, Central Luzon, Philippines beBeeAccountability Full time ₱900,000 - ₱1,200,000
Job Description

As a Legal Intake Specialist, you will play a vital role in enhancing case conversions through our voice-based intake system. This position involves making outbound calls to follow up on leads from marketing campaigns, online forms, or referrals, and handling inbound calls as needed.

Your key responsibilities include:

  1. Following a structured outbound script while building rapport and handling objections.
  2. Consistently meeting daily and weekly call volume targets and conversion benchmarks.
  3. Accurately capturing and updating client information using CRM tools.
  4. Managing rejections professionally and escalating qualified leads efficiently.

In addition, you will be responsible for:

  • Providing clear and timely updates on availability, performance blockers, or missed targets.
  • Participating in coaching sessions and applying feedback proactively.
  • Maintaining transparency and accountability in daily work logs and call quality.
Requirements
  • Law fresh graduates, paralegals, or candidates with experience in customer service, legal intake, or call centers are welcome.
  • A strong sense of accountability is essential - reliability with schedules, updates, and response times.
  • Ability to work independently with minimal supervision.
  • Open to coaching, quick to apply feedback, and resilient under pressure.

Prospective candidates should be proactive, able to adapt and learn quickly, experienced in legal case intake, knowledgeable in client qualification and lead conversion processes, and familiar with AI-powered call analysis tools or willing to learn and adapt to them.

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