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Order Management Specialist

2 weeks ago

Manila, National Capital Region, Philippines Turnitin Full time

Overview:

Turnitin is a global organization dedicated to ensuring the integrity of education. As an Order Processing Specialist, you will play a vital role in supporting our customers by accurately processing purchases and managing their accounts.

Job Responsibilities:

  • Purchase Order Processing: You will be responsible for accurately processing purchase orders from external customers, including account activations and other requests.
  • Internal Customer Support: You will act as the primary point of contact for internal customers, communicating with them directly or through the sales organization to close business and complete administrative tasks.
  • Project Management: You will manage regular and ad-hoc projects, gathering information from multiple departments within the company to ensure seamless execution.

Requirements:

  • Attention to Detail: You must have a high level of attention to detail and organizational skills to effectively manage multiple priorities and deadlines.
  • Excellent Communication: You must possess excellent verbal and written communication skills to effectively communicate with internal and external customers.
  • Customer Focus: You must be customer-focused, with a strong emphasis on providing exceptional support and resolving issues promptly.

Benefits:

  • Competitive Salary: Turnitin offers a competitive salary package that reflects your value to the organization.
  • Total Rewards Package: We offer a comprehensive total rewards package that includes time off, health and wellness programs, and other benefits that prioritize your overall well-being.
  • Remote-Centric Culture: We empower our employees to work with purpose and accountability in a way that best suits them, supported by a remote-centric culture that prioritizes flexibility and work-life balance.