IT Knowledge Strategist

7 days ago

Rizal, Philippines beBeeKnowledge Full time $70,000 - $100,000

Knowledge Manager Role

">
  • The ideal candidate will lead and manage the knowledge management function in our organization, ensuring that the knowledge base is up to date, accessible, and effectively utilized.
  • They will be responsible for managing, organizing, and maintaining a vast array of information and data for all aspects of IT Service Delivery.
  • A deep understanding of IT infrastructure, troubleshooting, and daily operational challenges is essential.
">

Responsibilities

">
  1. Strategic Leadership & Process Ownership:
    1. Define, implement, and continuously improve the IT knowledge management strategy and processes, aligning with industry best practices.
    2. Act as the process owner for knowledge management, ensuring adherence to governance and standards for quality, consistency, and accessibility of knowledge articles.
    3. Develop and manage the knowledge management framework, including policies, procedures, and guidelines for content creation, review, and lifecycle management.
    4. Stay abreast of new technologies and industry trends to drive continuous innovation.
  3. Content Management & Quality Assurance:
    1. Oversee the entire knowledge article lifecycle, from acquisition and creation to storage, organization, distribution, and utilization.
    2. Ensure knowledge articles are accurate, timely, relevant, and consistent in language and structure.
    3. Provide expert feedback on the technicalities of grammar, syntax, punctuation, and overall English language quality of knowledge content, ensuring clarity and precision for diverse audiences.
    4. Critically review content from a hands-on IT support, infrastructure, and systems administration perspective, ensuring practical applicability and addressing common IT Operational challenges.
  5. Knowledge Sharing & Cultural Enablement:
    1. Champion and foster a proactive knowledge-sharing culture across all IT teams, reducing silos and promoting open information exchange.
    2. Guide and train team members on knowledge management practices, emphasizing knowledge creation as a by-product of problem-solving and continuous improvement.
    3. Implement strategies to encourage employee engagement and contribution to the knowledge base, including recognition programs, incentives, and gamification.
    4. Facilitate the capture of tacit and implicit knowledge from experienced IT staff, potentially through mentoring programs.
  7. Tooling & Stakeholder Collaboration:
    1. Manage and support existing knowledge management tools and technologies, providing technical expertise and liaising between IT and other stakeholders.
    2. Collaborate closely with content owners, subject matter experts, service desk analysts, and other stakeholders to understand their needs, drive adoption, and ensure knowledge assets meet organizational requirements.
    3. Analyze knowledge management data and metrics to identify trends, measure performance, and inform strategic decisions for process improvement and self-service optimization.

  • IT Knowledge Strategist

    7 days ago

    Rizal, Philippines beBeeKnowledge Full time ₱1,524,000 - ₱2,120,000

    The Knowledge Manager position is a pivotal role within an organization's IT infrastructure.This individual will oversee the development and implementation of strategic initiatives that drive operational efficiency, foster knowledge sharing, and reduce support costs.ResponsibilitiesKey duties include:Designing, implementing, and refining the IT knowledge...

  • IT Knowledge Management Strategist

    7 days ago

    Rizal, Philippines beBeeKnowledgeManager Full time ₱1,700 - ₱2,200

    Job Title: IT Knowledge ManagerWe are seeking a highly skilled and experienced IT Knowledge Manager to join our team. As a strategic leader, you will oversee the organization's IT knowledge management ecosystem, ensuring collective experience is captured, validated, and readily accessible to drive efficiency, reduce support costs, and enhance service...

  • Digital Marketing Strategist

    7 days ago

    Rizal, Philippines beBeeDigitalMarketing Full time ₱1,000,000 - ₱1,500,000

    Job Title: Digital Marketing StrategistWe are seeking a skilled Digital Marketing Strategist to join our team. As a key member of our marketing department, you will be responsible for delivering media against accounts of medium to high complexity.Your primary objective will be to drive outstanding results for the accounts assigned to you. This will involve...

  • Senior Content Strategist

    7 days ago

    Rizal, Philippines beBeeContent Full time ₱500,000 - ₱700,000

    Job TitleA seasoned content strategist is required to spearhead the creation of captivating and engaging content for digital marketing campaigns.The ideal candidate will be a skilled writer with an eye for detail, able to research, design, write, proofread, edit, and publish high-quality content that resonates with the target audience.Main...

  • Cloud Finance Technology Strategist

    7 days ago

    Rizal, Philippines beBeeFinanceExpert Full time $180,000 - $250,000

    Job OverviewWe are seeking a seasoned finance technology strategist to join our team and provide expert advice to senior finance leaders across the globe.The ideal candidate will have a deep understanding of cloud ERP transformation, AI capabilities, and innovative finance technology solutions that drive business value.This is an exceptional opportunity for...

  • Policy Finance Strategist

    7 days ago

    Rizal, Philippines beBeeFinanceStrategist Full time ₱5,905,500 - ₱8,908,500

    Job Overview:We are seeking a highly skilled Policy Finance Strategist to join our organization. With years of experience, we aim to make a lasting impact on the lives of vulnerable children.Come be part of a diverse team of 33,000+ staff working in nearly 100 countries and share the joy of transforming life stories.Main Responsibilities:To develop and...

  • Social Media Marketing Professional

    7 days ago

    Rizal, Philippines beBeeMarketing Full time ₱1,500,000 - ₱3,000,000

    Job OpportunityWe are seeking a Social Media Strategist to empower hotels to tell their story, engage guests, and drive direct bookings. The ideal candidate will have experience in social media strategy, content creation, or coaching and a strong knowledge of Instagram, TikTok, and short-form video trends.As our Social Media Strategist, you will guide hotel...

  • Social Media Marketing Executive

    7 days ago

    Rizal, Philippines beBeeMarketing Full time ₱600,000 - ₱800,000

    Marketing StrategistWe are seeking a Marketing Strategist who can drive business results through social media.Main Responsibilities:Develop and execute social media strategies that align with our marketing goalsBuild and manage social calendars across multiple brandsAlign every post with our ongoing marketing briefs and seasonal promotionsDetermine which...

  • Visual Storyteller and Engagement Manager

    7 days ago

    Rizal, Philippines beBeeContent Full time $300 - $600

    Content Creator and Social Media StrategistWe are seeking a highly skilled Content Creator and Social Media Strategist to create engaging visual and video content for our social media platforms. As a key member of our marketing team, you will be responsible for planning, scheduling, and publishing posts to drive engagement and growth.Main...

  • Funnel Optimization Specialist

    7 days ago

    Rizal, Philippines beBeeDigital Full time ₱45,000 - ₱62,500

    Job OpportunityWe are seeking a seasoned Marketing Funnel Strategist to join our team. As a Marketing Funnel Strategist, you will be responsible for crafting high-converting marketing funnels that deliver measurable results for our clients.Key Responsibilities:Develop: Build opt-in pages, sales pages, and full funnels using industry-leading tools such as Go...