E-commerce Admin Support Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeEcommerce Full time ₱35,000 - ₱55,000
Job Title: E-commerce Admin Support Specialist

Lennor Group is seeking an E-commerce Admin Support Specialist to join its global team. This role requires a highly organized individual with excellent customer service skills, experience in inventory management, and a strong understanding of e-commerce platforms.

Key Responsibilities:
  • Customer Service: Respond to customer inquiries, resolve complaints, and process orders in a timely manner.
  • Inventory Management: Monitor and manage inventory levels, ensuring accurate stock counts and timely restocking of products.
  • Order Fulfillment: Oversee the order fulfillment process, including picking, packing, and shipping orders to ensure timely delivery.
  • Product Listings: Create, edit, and maintain product listings on the company's e-commerce platform, ensuring accurate descriptions and pricing.
  • Data Entry: Maintain accurate records of sales, inventory, and customer interactions in the database.
  • Reporting: Generate regular reports on sales performance, inventory levels, and customer feedback to support decision-making.
Required Skills and Qualifications:
  • Communication Skills: Strong communication skills with a customer-centric approach.
  • Inventory Management Expertise: Experience in monitoring and managing inventory levels, ensuring accurate stock counts, and coordinating timely product restocking.
  • Order Fulfillment Proficiency: Proven ability to oversee the entire order fulfillment process.
  • E-commerce Platform Knowledge: Strong understanding of e-commerce platforms, particularly in creating, editing, and maintaining accurate product listings.
  • Data Management Skills: Proficiency in maintaining accurate records of sales, inventory, and customer interactions in databases.
  • Analytical and Reporting Abilities: Capability to generate and interpret reports on sales performance, inventory levels, and customer feedback.
  • Attention to Detail: Meticulous approach to work, especially in managing inventory, processing orders, and maintaining accurate product information.

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