Home Services Support Specialist

2 days ago

Taguig, National Capital Region, Philippines beBeeVirtualReceptionist Full time $39,529 - $45,170
Job Opportunity:

We are seeking a highly skilled and professional Virtual Receptionist to effectively handle inbound calls, answer inquiries, and book appointments for our clients in the home services industry.

Key Responsibilities:

  • Answer inbound calls with professionalism and a friendly tone.
  • Follow client-provided scripts and standard greetings.
  • Provide accurate responses to customer inquiries.
  • Schedule appointments using client CRMs and scheduling platforms.
  • Take detailed call summary notes while on the call.
  • Send accurate and well-written call summaries to clients immediately after calls.
  • Ensure all call details are recorded without typos or missing information.
  • Communicate with clients as needed to confirm instructions and receive feedback.

Training Provided:

We will provide comprehensive training to ensure you can confidently and accurately handle customer inquiries.

Working Hours and Benefits:

You will work 5 days per week, 9 hours per day, with 1 hour for lunch and two 15-minute breaks. Time Zone: Pacific Standard Time (Los Angeles).

Paid time off is offered after completing 3 months of employment.

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