Home-Based Customer Service Professional

2 days ago

Taguig, National Capital Region, Philippines beBeeCustomerService Full time ₱20,700 - ₱207,600
Job Title: Home-Based Customer Service Professional

This is an exciting opportunity to work from the comfort of your own home. As a Home-Based Customer Service Professional, you will be the primary point of contact for our customers' queries and concerns.

The job entails providing exceptional customer service by responding to customer inquiries, resolving issues related to orders and products, and offering guidance on website usage.

Responsibilities Include:
  • Providing timely and effective support to customers, drivers, shippers, and Delivery Service Partners to ensure successful deliveries.
  • Resolving technical issues related to Amazon's website, Prime services, and digital devices (Echo, Kindle, etc.).
  • Conducting research and gathering intelligence to prevent potential issues impacting customer experience and delivery performance.
What You Can Expect:
  • Competitive compensation package including monthly stipend and benefits.
  • Opportunities for on-the-job learning and professional growth.
  • Flexible scheduling with variable shifts over a 40-hour week from Monday to Sunday.
  • Training to develop problem-solving skills and enhance customer support capabilities.
  • Provision of necessary equipment, including desktop computer, UPS or power supply, and headset.
  • A noise- and hazard-free environment is required for optimal productivity.
  • Lifestyle benefits and other perks available to valued team members.

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