
Global IT Process Improvement Specialist
1 week ago
As a key member of our global, remote-first team, you will play a crucial role in driving IT process improvement initiatives that align with our vision of delivering world-class customer solutions.
Job Description- Lead and manage global, cross-functional process improvement initiatives, including executive-level stakeholder engagement.
- Develop and maintain performance reports to support continuous improvement and operational excellence.
- Implement and monitor improvements using robust control planning and compliance measures.
- Communicate project performance and updates across all organizational levels.
- Create and deliver stakeholder presentations with supporting documentation and tools.
- Recommend and implement process standards and methodologies, providing Lean Six Sigma expertise.
- Support departmental improvements in tools, templates, and processes.
- BA/BS or equivalent experience
- Certified Six Sigma Black Belt with 5+ years of hands-on experience in process improvement.
- Experience working in remote, global teams with a flexible and collaborative mindset.
- Comfortable with flexible work schedules and shifting responsibilities.
- Strong background in IT process improvement and project management.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio, Project).
- Experience with Agile methodologies
- Opportunity to drive business growth through IT process improvement initiatives.
- Collaborative and dynamic work environment.
- Professional development opportunities.
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