Capacity Management Analyst

We are looking for a Workforce Analyst to join our team in a BPO setup. The ideal candidate will be responsible for managing staffing, capacity planning, scheduling, and shrinkage analysis to ensure optimal workforce efficiency.Key Responsibilities:Monitor and analyze real-time and historical data to optimize staffing levels.Develop and maintain capacity...

About the roleThe Senior Credit Analyst will be responsible for evaluating and assessing borrowers' creditworthiness. This involves analyzing their financial capacity, loan collateral, capital, and overall condition within a specified timeframe.During on-site investigations, the successful candidate will recommend a Credit Approval Memorandum based on their...

XtendOps Cebu, Central Visayas, PhilippinesWorkforce Analyst (BPO setup)We are seeking a highly motivated and experienced Workforce Analyst to join our call center operations team. The Workforce Analyst will be responsible for analyzing call center performance data and providing recommendations to improve service levels and customer satisfaction. The ideal...

We are seeking a seasoned Operations Manager to join our team at Tech Mahindra.About the RoleThe ideal candidate will have a strong background in Workforce Management (WFM) and proven experience in driving operational excellence in call centers. Key ResponsibilitiesDevelop and execute WFM strategies to align staffing with forecasted demand and business...

Explore an Exciting Career OpportunityNote: Only applicants with the right to live and work in this country will be considered for this role.Support & Escalation Management:- Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.- Serve as the initial escalation contact...

Explore an Exciting Career OpportunityNote: Only applicants with the right to live and work in this country will be considered for this role.Support & Escalation Management:- Act as the first point of escalation for Intraday Analysts concerning missed service levels (SLs) or challenges in real-time planning execution.- Serve as the initial escalation contact...

About the RoleWe are seeking a highly skilled Risk Management Analyst to join our team at Arch Global Services (Philippines) Inc. As a key member of our finance department, you will be responsible for ensuring the accuracy and timeliness of financial data processing.Your primary focus will be on analyzing and interpreting complex data sets, identifying...

Incident Management Analyst (Executive - Incident Management)Incident Management Analyst (Executive - Incident Management)Apply locations CEBU CITY, PHL time type Full time posted on Posted 30+ Days Ago job requisition id R1145569About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees...

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Analyst, Finance Special OperationsLocation:Cebu City, 07, PHWork Arrangement: HybridSummary Description:Working with an emerging shared services organization, the Senior Specialist is responsible for delivering the mandates of the Special Operations Team. This team...

About the Role:We are seeking an experienced Finance Analyst to join our team. As a Finance Analyst, you will play a critical role in ensuring the financial health and accuracy of our billing processes. Your responsibilities will include generating customer invoices, managing billing requests, and collaborating with stakeholders to secure timely invoicing....

Credit Risk ManagementThe Credit Risk Management Analyst will be responsible for analyzing and mitigating credit risk within the commercial banking portfolio. The ideal candidate will have strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.Credit Risk Assessment: Analyze and assess credit risk within the...

NCR Atleos is seeking a highly skilled Finance Analyst to join our team. In this role, you will contribute to ensuring the financial health and accuracy of our billing processes.Your key responsibilities will include:Invoice generation: Produce accurate and timely customer invoices, ensuring compliance with NCR's Revenue Policy.Billing management: Oversee...

Job Description:Moder Solutions Inc. is seeking a Business Performance Analyst to join our team. As a Business Performance Analyst, you will be responsible for monitoring and managing real-time performance metrics, ensuring optimal operational efficiency.Key Responsibilities:Monitor real-time performance metrics such as call volumes, agent adherence to...

Tier1usa is a leading provider of innovative solutions for ambitious leaders. We are committed to delivering exceptional results and are seeking a talented Recruitment Analyst to join our team.Job DescriptionThe successful candidate will be responsible for sourcing top talent through various channels, including job postings, social media, and referral...

About SutherlandSutherland is a leading provider of business process outsourcing solutions. We are seeking an experienced Data Analyst Manager to join our team.Job ResponsibilitiesPerformance Monitoring: The successful candidate will be responsible for monitoring queues in real-time to identify and address any risks to meeting contractual KPIs such as...

Job Description- Ensure standard and ad hoc reports are delivered accurately and on time. Work with other functional teams to access / understand data to be analyzed. Coordinate across multiple operations / teams to add reporting insight. Analyze, design, code and test multiple components of application code.- Central Measurement & Reporting- Deliver high...

On-site - Cebu 3-5 Yrs Exp Diploma Full-timeJob DescriptionDescriptionAbout IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to...

Job Title: Business Analyst Retail SalesWork Type: Onsite (Central Bloc, Cebu IT Park)Work Shift: Shifting ScheduleSalary: Up to 43K PackageStart Date: ASAPHeadcount: 1Job Overview:We are seeking a detail-oriented and analytical Business Analyst Retail Sales to join our team. The successful candidate will be responsible for analyzing business data,...

On-site - Cebu 3-5 Yrs Exp Bachelor Full-timeJob DescriptionEmployee Recognition and RewardsPerformance Bonus, IncentivesGovernment Mandated Benefits13th Month PayInsurance Health & WellnessCompany EquipmentProfessional DevelopmentProfessional DevelopmentDescriptionStrategic Workforce Planning:Develop and execute workforce management strategies to ensure...

Company OverviewNovita is a reputable organisation dedicated to providing high-quality disability services to individuals and their families.We are seeking an experienced Learning & Development professional to join our team and contribute to our mission of enabling individuals to participate in the community to their full potential.Job DescriptionThis role...