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Human Resources Business Partner

1 month ago

Manila, National Capital Region, Philippines Gratitude Philippines Full time
Job Summary

As a key member of the Gratitude Philippines team, you will play a critical role in managing HR service delivery and ensuring alignment with business and HR strategic objectives. Your primary responsibility will be to act as the primary connection between HR and local employees across all DTEs, serving as a local liaison to HR functions and service organizations.

Key Responsibilities
  • Design and implement local employee engagement and recognition programs to foster a positive work environment.
  • Provide mobility services, plan and deliver training, coaching, mentoring, and supervision to support employee growth and development.
  • Adapt and communicate the strategic direction of all operations to ensure adherence to global policies and processes.
  • Define the operational framework for the GU delivery of People Service process support based on the defined Business and HR Strategy.
  • Create and implement short-term tactical plans to meet SLA performance metrics and financial targets through the efficient use of human resources, technology, and maximization of workforce.
  • Provide feedback and input for improvement of all programs, processes, and policies, and be accountable for driving consistent, standardized, and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions, and Records & Document Management.
  • Work with the GU CoE Interlock process owners to improve the end-to-end HR delivery processes.
  • Ensure integration of GU People Services team with the Cross Business Service Delivery team and Field HR within the GU.

Requirements

  • Minimum of 3 years of relevant HR Generalist and Strategic Business Partnering with strong stakeholder management.
  • HR experience handling BPO accounts.
  • Excellent Communications skills.
  • Based in Mandaluyong but also open to visit sites Alabang, Mandaluyong, Taguig, and QC.