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Customer Service Liaison

2 weeks ago

Manila, National Capital Region, Philippines ICON Reefer Cargo Movers and Allied Services Inc Full time
Responsibilities:
As a Sales Support Officer, your key responsibilities will include:
  • Account Monitoring: Track and monitor accounts, ensuring accurate data and timely updates.
  • Document Verification: Verify documents, including invoices, contracts, and delivery notes, to ensure accuracy and compliance.
  • Client Communication: Establish and maintain effective relationships with clients, responding to queries and concerns in a timely and professional manner.
  • Report Preparation: Prepare regular reports to support the strategies of the Head of Sales and Operations, highlighting key trends, challenges, and opportunities.

Requirements:
To succeed in this role, you will need to possess a combination of technical and soft skills, including:
  • College degree in management, communications, or administration.
  • Minimum one year of experience in sales or customer service.
  • Excellent organizational and time management skills.
  • Strong analytical and problem-solving abilities.
  • Proficiency in Microsoft Office Suite and Google Workspace.