Senior End User Computing Operations Specialist
1 month ago
Job Title: Senior End User Computing Operations Specialist
About Us:
TASQ Staffing Solutions is a leading provider of technical talent to the IT industry. We are committed to delivering exceptional service and expertise to our clients.
Role Overview:
We are seeking an experienced Senior End User Computing Operations Specialist to join our team. The successful candidate will be responsible for providing operational engineering and support against global end-user computing platforms, including Intune, Active Directory, JAMF, and others.
Key Responsibilities:
- Provide operational engineering and support against global end-user computing platforms
- Assist solutions engineers and technical management with maintenance and enhancements of end-user computing environments
- Identify operational improvements and deliver improvement programs
- Maintain information security focus through risk mitigation and data loss prevention practices
- Participate in developing engineering skills of offshore teams through consultation and supported documentation
- Perform 3rd line analytical problem-solving to support service delivery SLAs
- Create high-quality technical documentation and training materials
- Ensure smooth operation of monthly patching cycles on MS platforms and third-party systems
- Investigate vulnerabilities in end-user platforms and manage deployment of fixes
Requirements:
- An ITIL qualification is desirable but not essential
- A basic understanding of application interaction with the Windows Operating System is critical, as is experience in enterprise Microsoft products and expertise in Active Directory
- 2+ years' experience with core technologies such as SCCM, Intune, Active Directory, Group Policy, Windows 10/11, and Microsoft 365 Suite
- Demonstrable experience with patch management technologies, methodologies, and processes is highly desirable
- Experience with PowerBi, Power Automate, and Log Analytics is desirable
- Fundamental Microsoft Azure competency or awareness is required
- Ability to develop scripted solutions using Microsoft PowerShell is essential
- Self-motivated achiever with ability to quickly grasp and interpret salient information without supervision
- Desirable experience with MS Defender for Endpoint (MDE) and EPM
Estimated Salary: $80,000 - $110,000 per year, depending on location and experience.
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