Senior End User Computing Operations Specialist

1 month ago


Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

Job Title: Senior End User Computing Operations Specialist

About Us:

TASQ Staffing Solutions is a leading provider of technical talent to the IT industry. We are committed to delivering exceptional service and expertise to our clients.

Role Overview:

We are seeking an experienced Senior End User Computing Operations Specialist to join our team. The successful candidate will be responsible for providing operational engineering and support against global end-user computing platforms, including Intune, Active Directory, JAMF, and others.

Key Responsibilities:

  • Provide operational engineering and support against global end-user computing platforms
  • Assist solutions engineers and technical management with maintenance and enhancements of end-user computing environments
  • Identify operational improvements and deliver improvement programs
  • Maintain information security focus through risk mitigation and data loss prevention practices
  • Participate in developing engineering skills of offshore teams through consultation and supported documentation
  • Perform 3rd line analytical problem-solving to support service delivery SLAs
  • Create high-quality technical documentation and training materials
  • Ensure smooth operation of monthly patching cycles on MS platforms and third-party systems
  • Investigate vulnerabilities in end-user platforms and manage deployment of fixes

Requirements:

  • An ITIL qualification is desirable but not essential
  • A basic understanding of application interaction with the Windows Operating System is critical, as is experience in enterprise Microsoft products and expertise in Active Directory
  • 2+ years' experience with core technologies such as SCCM, Intune, Active Directory, Group Policy, Windows 10/11, and Microsoft 365 Suite
  • Demonstrable experience with patch management technologies, methodologies, and processes is highly desirable
  • Experience with PowerBi, Power Automate, and Log Analytics is desirable
  • Fundamental Microsoft Azure competency or awareness is required
  • Ability to develop scripted solutions using Microsoft PowerShell is essential
  • Self-motivated achiever with ability to quickly grasp and interpret salient information without supervision
  • Desirable experience with MS Defender for Endpoint (MDE) and EPM

Estimated Salary: $80,000 - $110,000 per year, depending on location and experience.



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