Technical Operations Specialist
6 days ago
We are seeking a highly skilled Technical Operations Specialist to join our team at TASQ Staffing Solutions.
About the RoleThe successful candidate will be responsible for providing operational engineering and support against global End User Computing platforms. This includes but is not limited to Intune, Active Directory, JAMF etc.
You will work closely with our Solutions engineers and Technical management as required to maintain and enhance all aspects of the End User Computing environment including processes and documentation.
Your key objectives will include identifying operational improvements, articulating them to platform owners, and delivering improvement programs. You will also maintain Information Security focus through risk mitigation and data loss prevention practices.
In addition, you will participate in developing engineering skills of offshore engineering teams through consultation and supported with technical documentation. Your analytical problem-solving skills will be essential in supporting Service Delivery SLAs.
Other responsibilities will include creating high-quality technical documentation and training material, ensuring the smooth operation of monthly patching cycles both on MS platforms and third parties, and engaging in investigations to address identified Vulnerabilities in end user platforms and managing the deployment of the appropriate fix.
RequirementsTo be successful in this role, you will need:
- An ITIL qualification is desirable but not essential;
- A basic understanding of how applications interact with the Windows Operating System is critical as is experience in Enterprise Microsoft products and expertise in Active Directory;
- 2+ Years experience with core technologies such as SCCM, Intune, Active Directory, Group Policy, Windows 10/11, Microsoft 365 Suite;
- Demonstrable experience with patch management technologies (including Windows Update for Business), methodologies and processes is highly desirable;
- Experience with PowerBi, Power Automate and Log Analytics desirable;
- Can demonstrate fundamental Microsoft Azure competency/awareness;
- Has experience developing scripted solutions with Microsoft PowerShell;
- Will be a self-motivated achiever, quickly grasp and interpret salient information with the ability to take a can-do approach without the need for supervision;
- Experience with MS Defender for Endpoint (MDE) is desirable;
- Experience with EPM desirable.
We offer a competitive salary of approximately $120,000 per year, plus benefits.
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