Client Success Director

4 days ago


Cebu City, Central Visayas, Philippines TeleTech Holdings, Inc. Full time

About the Job Description

This is a unique opportunity to join our team as a Client Success Director and take ownership of driving business growth and delivering exceptional results. As a key member of our leadership team, you will be responsible for managing client relationships and developing strategies to improve process efficiency.

Key Responsibilities

  • Manage client relationships and drive business growth
  • Develop and implement process improvements to increase efficiency and effectiveness
  • Lead and motivate a high-performing team to deliver exceptional results
  • Analyze data and metrics to inform business decisions

Requirements

  • 2+ years of experience in a leadership role, preferably in a call center or customer service environment
  • Proven track record of driving business growth and improving process efficiency
  • Strong communication and interpersonal skills
  • Ability to analyze data and make informed business decisions


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