
Remote Beauty Ambassador
1 week ago
Job Summary
We are seeking a highly organized and sales-driven professional to join our remote team as a Beauty Ambassador.
About the RoleThis is a unique opportunity to blend customer service, online sales, and administrative coordination in a fast-paced beauty industry setting.
You will be the digital face of our brand, managing customer interactions, driving bookings, and supporting operational logistics for both in-salon and home service appointments.
Key Responsibilities- Client Interaction & Support
- Greet and engage clients virtually via WhatsApp, Instagram, phone, and online booking platforms
- Manage client inquiries, resolve issues, and provide personalized service recommendations
- Follow up on appointments, feedback, and rebooking opportunities
- Sales & Upselling
- Promote beauty services and products through digital channels
- Convert inquiries into bookings and cross-sell additional treatments or retail products
- Meet or exceed monthly sales and conversion goals
- Administrative Tasks
- Maintain and update digital records of client profiles, bookings, and sales using tools like Excel, Google Sheets, or beauty management software
- Manage the appointment calendar and coordinate scheduling with therapists and service teams
- Handle invoicing, payment confirmations, and digital cash tracking
- Prior experience in customer service, sales, or front desk operations (preferably in the beauty/wellness industry)
- Strong written and verbal communication skills in English (Arabic is a plus)
- Proficient in Microsoft Office Suite and/or Google Workspace
- Comfortable working remotely with self-discipline and strong time management
- Friendly, empathetic, and sales-focused approach
- Familiarity with beauty management platforms (e.g., Fresha, Booksy)
- Experience handling Instagram/WhatsApp Business for client communication
- Knowledge of beauty or wellness products/services
- Salary: Competitive + Commission
- Opportunities for growth and in-house training
- Performance bonuses and recognition
- Friendly work environment
- Mid-Senior level
- Full-time
- Customer Service & Sales
This role offers a unique opportunity to grow your career in the beauty industry while enjoying a flexible remote work arrangement.
If you are passionate about providing exceptional customer service and driving sales growth, we encourage you to apply for this exciting opportunity.
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